000			01725cam a2200361 a 4500
001			16871794
003			OSt
005			20150408114200.0
008			110714s2011 maua b 001 0 eng
010			_a 2011028716
016	7		_a015845999 _2Uk
020			_a9780123850171 (pbk.)
020			_a0123850177 (pbk.)
035			_a(OCoLC)ocn742305961
040			_aDLC _cDLC _dYDX _dYDXCP _dUKMGB _dCDX _dDLC
042			_apcc
050	0	0	_aT58.5 _b.B47 2011
082	0	0	_a004.068 _223 _bBCA
100	1		_aBetz, Charles T. _941464
245	1	0	_aArchitecture & patterns for IT service management, resource planning, and governance : _bmaking shoes for the cobbler's children / _cCharles T. Betz.
246	3		_aArchitecture and patterns for IT service management, resource planning, and governance
250			_a2nd ed.
260			_aWaltham, MA : _bMorgan Kaufmann, _cc2011.
300			_axxxiv, 439 p. : _bill. ; _c24 cm.
500			_aMachine generated contents note: Part I: The IT Value Chain 1. Introduction: Shoes for the Cobbler's Child 2. Understanding IT Value: it's all about the outcome 3. The IT capabilities Part II: Supporting the IT value chain 4.A supporting data architecture 5. A supporting systems architecture 6. Patterns for IT Enablement 7. Conclusion .
504			_aIncludes bibliographical references and index.
650		0	_aInformation technology.
650		0	_aInformation technology _xManagement.
650		0	_aComputer network architectures. _93574
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBOOK
999			_c32887 _d267387