000			02721cam a2200337 a 4500
001			15626856
003			OSt
005			20150408113957.0
008			111213s2010 enk b 001 0 eng
010			_a 2009006795
020			_a9780195306897 (hc)
020			_a9780195306903 (pbk.)
020			_a0195306899 (hc)
020			_a0195306902 (pbk.)
035			_a(OCoLC)ocn309836316
040			_aDLC _cDLC _dC#P _dBWX _dYDXCP _dCDX _dGEBAY _dDLC
050	0	0	_aP95.52 _b.W58 2010
082	0	0	_a302.346 W H D _222
245	0	0	_a"Why do you ask?" : _bthe function of questions in institutional discourse / _cedited by Alice F. Freed and Susan Ehrlich.
260			_aOxford ; _aNew York : _bOxford University Press, _c2010.
300			_axiv, 356 p. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0		_aThe function of questions in institutional discourse : an introduction / Susan Ehrlich and Alice F. Freed -- The design and positioning of questions in inquiry testimony / Jack Sidnell -- Questioning in medicine / John Heritage -- Interrogating tears : some uses of "tag questions" in a child-protection helpline / Alex Hepburn and Jonathan Potter -- Grammar and social relations : alternative forms of yes/no-type initiating actions in health visitor interactions / Geoffrey Raymond -- Asking ostensibly silly questions in police-suspect interrogations / Elizabeth Stokoe and Derek Edwards -- Pursuing views and testing commitments : hypothetical questions in the psychiatric assessment of transsexual patients / Susan A. Speer -- Questions that convey information in teacher-student conferences / Irene Koshik -- "Is that right?" : questions and questioning as control devices in the workplace / Janet Holmes and Tina Chiles -- Questioning in meetings : participation and positioning / Cecilia E. Ford -- The spatial and temporal dimensions of reflective questions in genetic counseling / Srikant Sarangi -- Questions in broadcast journalism / Steven Clayman -- Questions and institutionality in public participation broadcasting / Joanna Thornborrow -- "I'm calling to let you know!" : company-initiated telephone sales / Alice F. Freed -- "How may I help you?" : questions, control, and customer care in telephone call center talk / Anna Kristina Hultgren and Deborah Cameron.
650		0	_aOral communication. _95079
650		0	_aQuestioning. _98021
700	1		_aFreed, Alice F., _d1946- _98022
700	1		_aEhrlich, Susan _q(Susan Lynn) _98023
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cDVD
999			_c19617 _d254117