Includes bibliographical references and index.

Introduction to quality customer service / William J. Callaway -- Becoming a better student / LaVerne Tolley Gurley -- Critical thinking skills / LaVerne Tolley Gurley -- Evolution of health care delivery / William J. Callaway -- Radiology : a historic perspective / LaVerne Tolley Gurley -- Radiography education : from classroom to clinic / LaVerne Tolley Gurley -- The language of medicine / William J. Callaway -- Imaging equipment / William J. Callaway -- Radiographic examinations : diagnosing disease and injury / William J. Callaway -- Imaging : conventional and digital / LaVerne Tolley Gurley -- Ethics and professionalism in radiologic technology / James Ohnysty -- Knowing your patient / LaVerne Tolley Gurley -- Patient care and management / Penny S. Mays -- Medicolegal considerations / Russell A. Tolley -- Organization and operation of the radiology department / Penny S. Mays --

Economics of radiology / LaVerne Tolley Gurley -- Quality assurance in radiology / Nancy Adams -- Radiation safety and protective measures / LaVerne Tolley Gurley -- Allied health professions / LaVerne Tolley Gurley -- The American Registry of Radiologic Technologists / Neta B. McKnight -- The Joint Review Committee on Education in Radiologic Technology / Joanne S. Greathouse -- Professional associations / William J. Callaway -- Specialization in radiologic technology / Peggy D. Franklin -- Professional development and career advancement / Carole South-Winter -- Continuing education for the radiologic technologist / Barbara A. Burnham-Rupp.