Borkowski, Nancy creator author. text bibliography mau 2016 2016 Third edition. monographic eng

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xii, 445 pages : illustrations ; 26 cm. Overview and history of organizational behavior -- Diversity and cultural competency in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theory of motivation -- Attribution theory and motivation -- Power, politics, and influence -- Trait and behavioral theories of leadership -- Contingency and situational models of leadership -- Contemporary leadership theories and leadership development -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Work teams and team buildings -- Organizational development -- Managing resistance to change. Nancy Borkowski, DBA, CPA, FACHE, FHFMA, Professor, Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL. Includes bibliographical references and index. Health Services Administration Group Processes Health Personnel psychology Organizational Culture Personnel Management RA971.35 .B67 2016 362.110683 BNO W 84.1 9781284051049 (paper) 1284051048 (paper) DNLM/DLC 150126 20191121210312.0 18466498