02063cam a2200361 i 4500 77336 314613 18466498 OSt 20191121210312.0 150126t20162016maua b 001 0 eng 9781284051049 (paper) 1284051048 (paper) (DNLM)101650358 DNLM/DLC DLC rda DLC RA971.35 .B67 2016 W 84.1 362.110683 23 BNO Borkowski, Nancy, author. 75256 Organizational behavior in health care / Nancy Borkowski, DBA, CPA, FACHE, FHFMA, Professor, Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL. Third edition. Burlington, Massachusetts : Jones & Bartlett Learning, [2016] ©2016 xii, 445 pages : illustrations ; 26 cm. Includes bibliographical references and index. Overview and history of organizational behavior -- Diversity and cultural competency in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theory of motivation -- Attribution theory and motivation -- Power, politics, and influence -- Trait and behavioral theories of leadership -- Contingency and situational models of leadership -- Contemporary leadership theories and leadership development -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Work teams and team buildings -- Organizational development -- Managing resistance to change. Health Services Administration. 75257 Group Processes. 75258 Health Personnel psychology. 75259 Organizational Culture. 75260 Personnel Management. 75261 ddc BOOK 7 cbc orignew 1 ecip 20 y-gencatlg 0 2019-11-21 0 0 2019-11-21 362.110683 BNO 2019-11-21 CL 00158463 CL 2019-11-21 00:00:00 BOOK ddc 0 0 2019-11-21 0 0 2019-11-21 362.110683 BNO 2019-11-21 CL 00158464 CL 2019-11-21 00:00:00 BOOK ddc 0 0 2019-11-21 0 0 2019-11-21 362.110683 BNO 2019-11-21 CL 00158465 CL 2019-11-21 00:00:00 BOOK ddc 0