Borkowski, Nancy, <br/><br/>
Organizational behavior in health care / 
Nancy Borkowski, DBA, CPA, FACHE, FHFMA, Professor, Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL. 
 - Third edition. 
 - xii, 445 pages :  illustrations ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Overview and history of organizational behavior -- Diversity and cultural competency in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theory of motivation -- Attribution theory and motivation -- Power, politics, and influence -- Trait and behavioral theories of leadership -- Contingency and situational models of leadership -- Contemporary leadership theories and leadership development -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Work teams and team buildings -- Organizational development -- Managing resistance to change. 
<br/><br/><label>ISBN: </label>9781284051049 (paper) 1284051048 (paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health Services Administration.<br/>Group Processes.<br/>Health Personnel--psychology.<br/>Organizational Culture.<br/>Personnel Management.
<br/><br/><label>LC Class. No.: </label>RA971.35  / .B67 2016 
<br/><br/><label>Dewey Class. No.: </label>362.110683  / BNO 
<br/><br/><label>National Library of Medicine Call No.: </label>W 84.1