@book{701,
	author = {Haag, Stephen. and Perry, James T.},
	title = {Microsoft Office Word 2003, complete /},
	publisher = {McGraw-Hill Technology Education,},
	year = {c2004.},
	address = {New York :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/mh051/2003066645.html}
}