@book{577,
	author = {Mann, Bill},
	title = {How to do everything with Microsoft Office Outlook 2003 /},
	publisher = {McGraw-Hill/Osborne,},
	year = {c2003.},
	address = {New York :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/mh051/2004303859.html}
}