TY - BOOK AU - Miller,William TI - Proactive selling: Control the process--win the sale SN - 9780814431924 U1 - 658.85 22 PY - 2012/// CY - New York PB - AMACOM KW - Selling KW - Psychological aspects KW - Relationship marketing KW - Purchasing KW - Decision making N1 - Includes index ER -