TY - BOOK AU - Anderson,Prinny TI - Performance management: A handbook for small business banks and microfinance institutions SN - 9781853397936 U1 - 332.10683 22 PY - 2013/// CY - Rugby, England PB - Practical Action Pub. KW - Performance KW - Management KW - Handbooks, manuals, etc KW - Microfinance KW - Financial services industry KW - Personnel management N1 - Includes bibliographical references (p. [305]-308) ER -