@book{33053,
	author = {Lakatos, László. and Szeidl, László.},
	title = {Introduction to queueing systems with telecommunication applications},
	publisher = {Springer,},
	year = {c2013.},
	address = {New York :},
	url = {http://www.columbia.edu/cgi-bin/cul/resolve?clio10190376}
}