Betz, Charles T. <br/><br/>
Architecture & patterns for IT service management, resource planning, and governance :  making shoes for the cobbler's children / 
 Architecture and patterns for IT service management, resource planning, and governance 
Charles T. Betz. 
 - 2nd ed. 
 - Waltham, MA :  Morgan Kaufmann,  c2011. 
 - xxxiv, 439 p. :  ill. ;  24 cm. 
<br/><br/> Machine generated contents note: Part I: The IT Value Chain 1. Introduction: Shoes for the Cobbler's Child 2. Understanding IT Value: it's all about the outcome 3. The IT capabilities Part II: Supporting the IT value chain 4.A supporting data architecture 5. A supporting systems architecture 6. Patterns for IT Enablement 7. Conclusion . 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780123850171 (pbk.) 0123850177 (pbk.) 
<br/><br/><label>LCCN: </label>2011028716 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>015845999  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology.<br/>Information technology--Management.<br/>Computer network architectures.
<br/><br/><label>LC Class. No.: </label>T58.5  / .B47 2011 
<br/><br/><label>Dewey Class. No.: </label>004.068  / BCA