@book{32853,
	author = {Simon, Alan R. and Shaffer, Steven L.},
	title = {Data warehousing and business intelligence for e-Commerce /},
	publisher = {Morgan Kaufmann,},
	year = {c2001.},
	address = {San Francisco :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/els031/2001018796.html}
}