00842nam a2200253 a 45000010008000000030004000080050017000120080041000290100017000700200015000870350021001020400024001230420014001470500026001610820019001871000018002062450094002242600054003183000037003724400039004095040064004486500036005126500040005481677039OSt20150408114157.0980403s1998    maua     b    001 0 eng d  a   98139494   a020117782X  a(OCoLC)38891877   aPPiSEIcPPiSEIdDLC  alccopycat04aQA76.76.D47bZ34 199800a005.1221bZSS1 aZahran, Sami.10aSoftware process improvement :bpractical guidelines for business success /cSami Zahran.  aReading, Mass. :bAddison-Wesley Pub. Co.,cc1998  axxviii, 447 p. :bill. ;c24 cm. 0aSEI series in software engineering  aIncludes bibliographical references (p. 437-441) and index. 0aComputer softwarexDevelopment. 0aComputer softwarexQuality control.