an experiential manual for developing the art of health care Davis, Carol M. creator text bibliography nju Thorofare, NJ SLACK c2011 2011 5th ed. monographic eng

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xvi, 274 p. : ill. ; 29 cm. Basic awareness of self / Carol M. Davis -- Family history / Carol M. Davis -- Values as determinants of behavior / Carol M. Davis -- Identifying and resolving moral dilemmas / Carol M. Davis -- Stress management / Carol M. Davis -- The nature of effective helping : empathy and sympathy versus pity / Carol M. Davis -- Effective communication: problem identification and helpful responses / Carol M. Davis -- Assertiveness skills and conflict resolution / Carol M. Davis -- Communicating to establish rapport and reduce negativity / Helen L. Masin -- Communicating with cultural sensitivity / Helen L. Masin -- The helping interview / Carol M. Davis -- Spirituality in patient care / Darina Sargeant -- Health behavior and effective patient education / Kathleen A. Curtis -- Communicating with persons who have disabilities / Kathleen A. Curtis -- Sexuality and disability : effective communication / Sherrill H. Hayes -- Communicating with people who dying and their families / Carol M. Davis. Carol M. Davis. Includes bibliographical references and index. Physical therapist and patient Allied health personnel and patient Professional socialization Physical Therapy (Specialty) Professional-Patient Relations Communication Cultural Competency Helping Behavior RM705 .D38 2011 610.696 DCP WB 460 9781556429941 (alk. paper) 1556429940 (alk. paper) 2011010095 DNLM/DLC 110308 20150408114149.0 16687733