02013cam a2200325 a 450000100090000000300040000900500170001300800410003001000170007101500190008801600180010702000260012502000230015102000250017402000220019903500240022104000500024505000220029508200190031710000260033624501850036226000430054730000250059050400640061550509040067965000320158365000190161565000330163470000200166715847099OSt20150408114103.0090801s2010 cau b 001 0 eng  a 2009028256 aGBA9A23392bnb7 a0153976662Uk a9781412954990 (cloth) a1412954991 (cloth) a9781412955003 (pbk.) a1412955009 (pbk.) a(OCoLC)ocn377841318 aDLCcDLCdYDXdCDXdBWXdYDXCPdUKMdSZRdDLC00aHM1261b.B88 201000a158.4222bBJL1 aBurtis, John Orville.10aLeadership communication as citizenship :bgive direction to your team, organization, or community as a doer, follower, guide, manager, or leader /cJohn O. Burtis, Paul D. Turman. aThousand Oaks, Calif. :bSage,cc2010. axx, 247 p. ;c24 cm. aIncludes bibliographical references (p. 227-238) and index.0 aUNDERSTANDING YOUR POWER AS A DIRECTION-GIVER. So you want other people to work well together? --Distinguish between three direction-giving options: doing, following and guiding well -- Understand that other direction-giving options may be needed: managing of loading well -- DEVELOP YOUR OWN STRATEGIES FOR GIVING DIRECTION WELL. Using leadership theory and research to prepare yourself to give direction -- Develop a framework and position yourself for giving direction -- DEVELOP YOUR COMMUNICATION SKILLS TO ENHANCE YOUR DIRECTION-GIVING. Figure out how to communicate effectively -- Shape effective experiences and expectations for citizenship in your group -- USE STORIES TO UNITE YOUR GROUP'S EFFORTS. Help shape the story of your organization, team, or community -- Develop the framing skills needed by every direction-giver -- Leadership vision can be a crisis-based direction-giving story. 0aLeadershipxSocial aspects. 0aCommunication. 0aInterpersonal communication.1 aTurman, Paul D.