to ITIL and beyond! Addy, Rob. creator text gw Berlin New York Springer c2007 2007 monographic eng

print

xl, 342 p. : ill. ; 24 cm. Rob Addy. Includes index. Information technology Management Information resources management T58.64 .A32 2007 658.4038071 A D R 9783540731979 (hbk.) 3540731970 (hbk.0 2007929266 http://www.loc.gov/catdir/enhancements/fy0826/2007929266-b.html http://www.loc.gov/catdir/enhancements/fy0826/2007929266-d.html http://www.loc.gov/catdir/enhancements/fy0826/2007929266-b.html http://www.loc.gov/catdir/enhancements/fy0826/2007929266-d.html BTCTA 070521 20150408114102.0 14857716