02721cam a2200337 a 4500 15626856 OSt 20150408113957.0 111213s2010 enk b 001 0 eng 2009006795 9780195306897 (hc) 9780195306903 (pbk.) 0195306899 (hc) 0195306902 (pbk.) (OCoLC)ocn309836316 DLC DLC C#P BWX YDXCP CDX GEBAY DLC P95.52 .W58 2010 302.346 W H D 22 "Why do you ask?" : the function of questions in institutional discourse / edited by Alice F. Freed and Susan Ehrlich. Oxford ; New York : Oxford University Press, 2010. xiv, 356 p. ; 24 cm. Includes bibliographical references and index. The function of questions in institutional discourse : an introduction / Susan Ehrlich and Alice F. Freed -- The design and positioning of questions in inquiry testimony / Jack Sidnell -- Questioning in medicine / John Heritage -- Interrogating tears : some uses of "tag questions" in a child-protection helpline / Alex Hepburn and Jonathan Potter -- Grammar and social relations : alternative forms of yes/no-type initiating actions in health visitor interactions / Geoffrey Raymond -- Asking ostensibly silly questions in police-suspect interrogations / Elizabeth Stokoe and Derek Edwards -- Pursuing views and testing commitments : hypothetical questions in the psychiatric assessment of transsexual patients / Susan A. Speer -- Questions that convey information in teacher-student conferences / Irene Koshik -- "Is that right?" : questions and questioning as control devices in the workplace / Janet Holmes and Tina Chiles -- Questioning in meetings : participation and positioning / Cecilia E. Ford -- The spatial and temporal dimensions of reflective questions in genetic counseling / Srikant Sarangi -- Questions in broadcast journalism / Steven Clayman -- Questions and institutionality in public participation broadcasting / Joanna Thornborrow -- "I'm calling to let you know!" : company-initiated telephone sales / Alice F. Freed -- "How may I help you?" : questions, control, and customer care in telephone call center talk / Anna Kristina Hultgren and Deborah Cameron. Oral communication. 5079 Questioning. 8021 Freed, Alice F., 1946- 8022 Ehrlich, Susan (Susan Lynn) 8023 7 cbc orignew 1 ecip 20 y-gencatlg ddc DVD 19617 254117 0 2013-03-10 0 0 302.346 W H D 2011-12-13 IC 00100725 IC 2013-03-10 00:00:00 BOOK ddc 0 0 2013-03-10 0 0 302.346 W H D 2011-12-13 IC 00100724 IC 2013-03-10 00:00:00 BOOK ddc 0