The organizational context -- Explaining organizational behaviour -- Environment -- Technology -- Culture -- Individuals in the organization -- Learning -- Personality -- Communication -- Perception -- Motivation -- Groups and teams in the organization -- Group formation -- Group structure -- Individuals in groups -- Teamworking -- Organization structures -- Work design -- Elements of structure -- Organization design -- Organizational architecture -- Management processes -- Change -- Leadership -- Decision-making -- Conflict -- Power and politics -- Glossary -- Name index -- Subject index.