Architecture & patterns for IT service management, resource planning, and governance :
Betz, Charles T.
Architecture & patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children / Architecture and patterns for IT service management, resource planning, and governance Charles T. Betz. - 2nd ed. - Waltham, MA : Morgan Kaufmann, c2011. - xxxiv, 439 p. : ill. ; 24 cm.
Machine generated contents note: Part I: The IT Value Chain 1. Introduction: Shoes for the Cobbler's Child 2. Understanding IT Value: it's all about the outcome 3. The IT capabilities Part II: Supporting the IT value chain 4.A supporting data architecture 5. A supporting systems architecture 6. Patterns for IT Enablement 7. Conclusion .
Includes bibliographical references and index.
9780123850171 (pbk.) 0123850177 (pbk.)
2011028716
015845999 Uk
Information technology.
Information technology--Management.
Computer network architectures.
T58.5 / .B47 2011
004.068 / BCA
Architecture & patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children / Architecture and patterns for IT service management, resource planning, and governance Charles T. Betz. - 2nd ed. - Waltham, MA : Morgan Kaufmann, c2011. - xxxiv, 439 p. : ill. ; 24 cm.
Machine generated contents note: Part I: The IT Value Chain 1. Introduction: Shoes for the Cobbler's Child 2. Understanding IT Value: it's all about the outcome 3. The IT capabilities Part II: Supporting the IT value chain 4.A supporting data architecture 5. A supporting systems architecture 6. Patterns for IT Enablement 7. Conclusion .
Includes bibliographical references and index.
9780123850171 (pbk.) 0123850177 (pbk.)
2011028716
015845999 Uk
Information technology.
Information technology--Management.
Computer network architectures.
T58.5 / .B47 2011
004.068 / BCA